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Call Center Platform
Hundsun owns the intellectual property of a Call Center platform.
IPBX is an integration of software and dedicated devices. The
platform integrates functions such as: PBX, IP voice gateway, IVR,
email, conference call, IP phone and voice recording management.
Hundsun has used the IPBX platform for a variety of industries
including: banking, securities trading, funds management, futures
trading, telecom, traffic management and e-government.
Features include:
- Hardware independence supporting mainstream phonetic boards.
- Based on advanced VOIP technology.
- Intelligent routing manager, includes many types of routing algorithms.
- Has abundant auditing, management, analysis and statistics functions which makes
it easily customizable.
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